If you have also ordered food from Swiggy, then check your bill immediately, you too have not been charged too much money. In fact, people are sharing screen shots of their food bills on social media, in which they are saying that Rs 3 extra has been charged on every order from them.
A small sum of money was taken, according to Swiggy
Currently, meal delivery provider Swiggy has clarified this. According to Swiggy, this issue is the result of a technical glitch, and the consumer has only been charged for the fixed amount of the order.
Some users may note incorrect discount amounts in their order history page. However, users have actually paid as per the prescribed discount amount during the checkout. Customers have paid the correct amount. This discrepancy in order history and actual paid value is due (1/2) https://t.co/Ywh4TRn350— Swiggy Cares (@SwiggyCares) September 21, 2023
What was the source of the controversy?
This problem had been brought up by several users, including Deepak Shenoy, CEO of Capital Mind. In addition to this, other people have uploaded a screenshot of their bill to social media. After Deepak Shenoy posted a screenshot of his bill on social media, other people began doing the same. This is a scam, as Deepak Shenoy claimed on X, and Swiggy is also taking advantage of me. My prior order was for Rs. 255.60, however they charged me Rs. 259 instead. This does not appear to be a simple error. What is going on here?
Holy moly. This is actual fraud and I found that @Swiggy is doing this even for me! Here's my last order and it adds up to 255.60. But they charge 259?— Deepak Shenoy (@deepakshenoy) September 21, 2023
This stinks. It can't be some random error, it seems to be on purpose to add rs. 3 extra. What's going on? https://t.co/kfm9kGaxXO pic.twitter.com/8mTyCZEmom
User 'kingslyj' on messaging site X was the one who first put up this problem?
Another #SwiggyScam 🧵— (@kingslyj) September 21, 2023
Recently noticed that all Swiggy txns were for whole figure amounts, while other card txns still had paisa amounts.
Dug a bit and discovered @Swiggy used charge the exact amount to the paisa once upon a time but have since started salami slicing. pic.twitter.com/5z7K8BjqSs
It's only a technical glitch,
In response to this, Swiggy said that no more money had been taken from any customers and that the issue was just a technical glitch. According to the business, every consumer paid the exact same amount of money at the register. Bill just displays more in the order history.
The business claimed that this happen because consumers are required to pay a platform cost of Rs 5; however, they only have to pay Rs 2 since they receive a discount of Rs 3. However, a problem prevents the discount from showing when the bill is viewed in the order history, causing many people’s invoices to show Rs 3 more.